Thomas Cook Customer Community

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See the change log (17 recent)

Frequently Asked Questions

22 people asked this! Click to add your vote!

22

In flight entertainment and seat pitch

richard asked · 132 replies · Last reply January 31, 2013 14:03 by Paul

Answered
21 people asked this! Click to add your vote!

21

Royal holiday resort, naama bay, egypt

mike asked · 164 replies · Last reply May 22, 2013 17:48 by Joan Grubb
8 people asked this! Click to add your vote!

8

Answer your phones Thomas Cook

lauren Raw asked · 13 replies · Last reply May 20, 2013 20:23 by Claire

Answered

Ideas Under Consideration

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4

Offer discounts for certain customers

MornaS shared · 1 reply · Last reply November 06, 2012 20:48 by Chris

Under Consideration
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3

The Airline Side Of Things

DannyD shared · 3 replies · Last reply November 15, 2012 08:40 by MJ

Under Consideration
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2

Welcome meetings too long

ClareC shared · 2 replies · Last reply November 06, 2012 07:24 by Jan

Under Consideration

Common Problems

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5

PLEASE REPLY

Cassie reported · 10 replies · Last reply April 26, 2013 11:17 by Cassie

Acknowledged
3 people reported this! Click to add your vote!

3

No cashback received on Topcashback

Chris Pascoe reported · 18 replies · Last reply May 21, 2013 14:09 by Chris Pascoe

Acknowledged
3 people reported this! Click to add your vote!

3

Flight delay

tracey rooke reported · 19 replies · Last reply April 29, 2013 12:42 by Lara

Acknowledged

Recent Praise

Amazing holiday at Blanc Palace!
— Angela Golsby, May 22, 2013 21:01
Jack Brown
— maureenpyle, May 21, 2013 13:36
Excellent member of Cabin Crew
— karen harrison, May 20, 2013 09:30

See more praise

Message from Thomas Cook

We are here to help you with any questions or suggestions you may have relating to Thomas Cook.

As this is a community, we look forward to seeing you playing a part in our community and working with the Community Pact.